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ご利用規約 Terms of Service

(English follow below) 


●お客様が『ご注文内容の確認 注文番号xxxxxx』メールを受け取られてから、3日以内(土・日・祝日が間に挟む場合は3日以上を要します)にご注文商品が届かない場合は、お名前とご注文番号を添えてcontact@mirabelle-drinks.comまでご連絡ください。ご注文商品の手配状況を確認いたします。







1. メールマガジンなどによる各種情報のご案内
2. アンケートの回答や各種イベントへの参加のお礼や結果報告
3. 商品サービスの充実を図るためのデータ分析



その他、ご不明点・ご伝達事項等ありましたら、 までお気軽にお問い合わせください。


Refund Policy

● When you receive the item, please check immediately if it is the item you ordered.
● We pay close attention to the quality of the product, but if the product is damaged or soiled, or if it is different from your order, please contact us within one week after delivery.
We accept exchanges for non-defective products or returns.
● We do not accept cancellations or changes of orders due to customer's convenience, or returns of delivered products (including things that are different from what you expected, including accidental orders).
Contact for returns:

Privacy Policy

About the purpose of using personal information
Our company and its affiliated companies will use the personal information received from customers only for the following purposes.
1. Information on various information through e-mail newsletters, etc.
2. Thank you for answering the questionnaire and participating in various events and reporting the results.
3. Data analysis to enhance products and services
4. Other operations similar to the above, and operations closely related to the above
Personal information received from customers will be used within the scope of the above purposes with the consent of the customer.
We will not use it beyond that range.
In addition, we will not disclose or provide it to a third party without the consent of the customer.
However, if there is a legal disclosure request from a court, police, consumer center or a similar public institution.
We may disclose information accordingly.

Shipping Policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
Free local delivery is available for orders over ¥5,000.
Deliveries are made from 9am till 9pm.
If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.

In the case you would like urgent delivery (within 2 days from order or even the next day for Kanto region), please complete your order before noon and write "Urgent Delivery Please" in the message space when you place your order. Feel free to contact us anytime at

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